iBOXsuite – User Management Web Application


A SaaS product for a huge shipping logistics company that required an interface to manage their users.

Brainstorming ideas

  • A thorough understanding of the requirement was brainstormed with stakeholders.
  • Questions were probed in finding out their problems and expected outcomes.
  • Other current processes and branding details were documented in this phase.

User stories

A user story describes the type of user, what they want and why. A user story helps to create a simplified description of a requirement. Following are some of them:
  • User managing the users is a Super Admin and is always listed at the top.
  • User can search for user by their name or email.
  • User can filter view to see all users of any particular product.
  • User is able to identify if a user status is active or inactive.
  • User can know number of users and maximum allowed to have access to any particular product.
  • User can add, view, update, deactivate users.
  • User can define the admin for a product.
  • User can define product access for any regular user.


  • Wireframes were created for the purpose of arranging elements to best accomplish the particular task based on the user stories.
  • High level sketches were made and then digitized using balsamiq wireframing tool.
  • Several rounds of refinements were made before arriving at each wireframe. They were tested with the stakeholder before proceeding to the next phase of development.

Final result - Hi Fidelity Screen Design

  • Font, color, images, icons were added to bring the wireframes to life. Aesthetic details were communicated to the developers through this medium of hi fidelity pixel perfect screen designs.
  • Existing brand colors were used to get the consistent look and feel.
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